Privacy Policy

Introduction

Alex Auto Repair Service LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request services.
• Vehicle Information: Make, model, year, VIN, and service history when you bring your vehicle to our shop.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

• Provide auto repair and maintenance services
• Communicate with you about appointments, estimates, and service updates
• Process payments and maintain service records
• Improve our website and customer experience
• Send promotional materials (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors)
• Legal authorities when required by law
• Third parties with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: